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Incorrect Usage Stats

Joined
Apr 19, 2017
Messages
20
Hi guys,

To my knowledge, when you use premium bots, you get deducted say $0.10/hr, and if you run the bot for 1h and 5min, you will get deducted $0.20 even if you end the bot 5 minutes past the first hour. Is this how RuneMate calculates hours used under the services tab? It shows that I botted for 23 hours today and obviously, I haven't (I always check back on my bots and don't leave it on for more than 5h unattended).

Please help because all of my usage hours are depleting extremely quickly and I do not think it is an accurate representation of my actual botted hours. Thanks!
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,222
You are charged at the beginning of the hour, for each hour used.

If you bot for 1 hour and 5 minutes, you will be charged twice.

If you stop/restart the bot, you will be charged again.

There can be a delay from when you use the hours till when they appear on your services page.
 
Java Warlord
Joined
Nov 17, 2014
Messages
4,906
The usage stats are precise to the second, when you bot for 5 minutes, 5 minutes will be added instead of a full hour.
 
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