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Resolved i bought time ITS not on my RUNEMATE HELP ME LOOK I see my time its not on runemate

Joined
Nov 25, 2018
Messages
4
is there any moderators that can put the funds i bought or fix WTH happened. I BOUGHT TIME 8 Dollars so 800 hours. if i dont get a response in a hour im calling my bank and disputing the charge
 
Joined
Nov 25, 2018
Messages
4
actually i bought time thru the upgrade button, how come its not on runemate ??? like have @"gengsta" look at my account i have bot hours why are they not in runemate !!??
 
Community Manager
Joined
Apr 7, 2015
Messages
1,397
actually i bought time thru the upgrade button, how come its not on runemate ??? like have @"gengsta" look at my account i have bot hours why are they not in runemate !!??
Take a screenshot of your services tab thank you.
 
Joined
Nov 25, 2018
Messages
4
Take a screenshot of your services tab thank you.


alright bud i did, thanks for getting back to me hopefully we can resolve this> again (THANK YOU) for finally getting back to me.
 
also how do i buy new time and it says ive used 326 hours already HOW ?!
 

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RuneMate Staff
Joined
Oct 2, 2015
Messages
3,246
alright bud i did, thanks for getting back to me hopefully we can resolve this> again (THANK YOU) for finally getting back to me.
 
also how do i buy new time and it says ive used 326 hours already HOW ?!

Take a chill pill and stop freaking out.

The payment system is automated. If you have not received your upgrade, it means we have not received your payment. As soon as we receive your payment, your account is immediately upgraded. Delays are typically caused by your bank or payment institution processing the money, or PayPal processing the order.
 
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