[suspense]

I've got one account that i bot on, just wondering how i've reached 91 hours botted on the 23rd to the 24th of december :S I also had -241 hours on my services page, so i bought another 500 and i get that it subtracts from the -241 but shouldn't it be 500-241= 259 hours and not 69 hours left? :S

 

[american express]

Do you bot on a shared network or use a VPN?

Hours used across multiple RuneMate accounts (eg: from a shared network or VPN) will combine.

You can find out more about how the hours system works here: Tutorial - Billing and Payment FAQ

Hour System:
The hour system works on a 30 day period. If you are a free user, you are able to bot up to a maximum of 200 hours in one single 30 day period. You can view your current hours usage here, by filtering by "Last 30 Days" Log in | Community | RuneMate

Bot hours don't just "reset" at a given time. Your remaining hours are calculated by subtracting the hours you've used in the last 30 days from the total hours that you bought. Here's an example:

Let's say today is October 1st, and you buy 3000 hours. Let's say that you use 100 hours every day. On October 31st (30 days later), you run out of hours, so you can't bot anymore. On the next day (November 1st), you'll regain the hours that you used 30 days ago (October 1st's hours), meaning that you'll have another 100 hours to bot with. The day after that you'll regain the hours you used on October 2nd, giving you another 100 hours, etc.

 

[suspense]

I don't use a VPN or a shared network, i know multiple accounts would "stack" the hours and all.. but i've only used 1 account that day, and i barely botted on the 23-24th.