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Question Hours reporting weird?

Joined
May 20, 2019
Messages
1
I have donated 4 dollars for use of 400 hours, however, it is stating that I have used almost 396 and further states that i am only allotted 200 hours. I also noticed and unusual spike of 220 hours in a single day, how is this possible? I very much enjoy using this service and am wondering how I can resolve this.
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,246
Do you bot on a shared network or VPN?

Do you use the same computer and IP address for botting and posting on the forums?

Screenshot your services page showing the last 60 days: Log in | Community | RuneMate

As of me posting this, your account does not show an active Supporter status, meaning either a recent Supporter package has expired, or your new Supporter payment hasn't been fully processed yet.
 
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