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Bug Have literally lost $5+ trying to start bots

Joined
Nov 23, 2020
Messages
13
Was hoping Mods would credit my account? I've lost over $5 trying to start a faulty bot or after a RS update not realizing and having it eat my money over and over..

Was hoping the mods would credit me a few bucks for being a loyal botter..
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,222
Tutorial - Wallet and Premium Bots FAQ

Why am I charged every time I start an instance?
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
 
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