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Resolved Funds draining

Joined
Jul 24, 2018
Messages
3
I ran Prime NMZ for two hours exactly and was drained .60 cents. What's going on?

Where can I go to dispute my losses?

Thanks
 
cuppa.drink(java);
Joined
Mar 13, 2018
Messages
7,091
Please read the following: Tutorial - Billing and Payment FAQ

Sessions are charged at the start of every new session, and every following hour. If you stop a premium bot and restart it, you will be charged a startup fee regardless if you used an hour in your previous session.

This is so users don't just stop a bot at 59 minutes to avoid paying for the hour. Try to minimize the amount of times you restart a bot during an hour--most premium bots should allow you to change settings without restarting the bot. And if it keeps crashing or something, don't use it & feel free to post on the bot's thread requesting a refund at the author's discretion.
 
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