[kiril123]

I downloaded the proper java i get as far as the log in screen on osrs and it just closes on me every time. Can smeone help pls?

 

[savior]

Always tag @Cloud or @Arbiter when reporting a bug

 

[kiril123]

Always tag @Cloud or @Arbiter when reporting a bug

sorry still new to this

 

[savior]

sorry still new to this

No problem, but when tagging people they will get a notification, so in case they aren't online right now they still recognize the report

 

[microsoft]

You should run RuneMate in debug mode, and show us a screenshot of the debug window.
Open up Notepad, and paste in the following.

java -jar RuneMate.jar

Make sure you save it as a .bat file, and save both this file and RuneMate on your desktop.

 

[themadtbagger]

How do you open RuneMate in debug mode? I'm having this problem too

 

[microsoft]

EDIT: There's no need to run RuneMate is debug mode.
Simply post the contents of the [latest] log file found at C:\Users\username\RuneMate\logs

 

[themadtbagger]

Can you give me a run-through as to how to fix this issue? I made a notepad file and pasted in the thing you posted, and I clicked on the .bat file and it still had the issue. I'm really new at this, so sorry if it's a remarkably simple fix.

 

[microsoft]

Can you give me a run-through as to how to fix this issue? I made a notepad file and pasted in the thing you posted, and I clicked on the .bat file and it still had the issue. I'm really new at this, so sorry if it's a remarkably simple fix.

The instructions I've posted were simply to run RuneMate in debug mode, in order to find the issue.

There's no need to run RuneMate in debug to be honoust.
Simply run RuneMate, and create a new thread at https://www.runemate.com/community/forums/client-site-support.69/
Locate the latest updated log file at C:\Users\username\RuneMate\logs and paste the contents on your thread using code tags.
https://xenforo.com/community/help/bb-codes