[grumble]

I'm running 2 bots, they each run 2 hours now and i'm charged 6 hours...

Can anyone help? @Arbiter @Cloud @Party

 

[party]

Issue is known and being investigated.

Btw to fix, close your RuneMate client between premium sessions.

 

[grumble]

Issue is known and being investigated.

Thanks, hope this gets fixed soon

 

[party]

Updated my response above. Contact author and request refund for excess hours.

 

[grumble]

Updated my response above. Contact author and request refund for excess hours.

How you mean close RuneMate client between premium sessions? Sorry im stupid :/

 

[party]

How you mean close RuneMate client between premium sessions? Sorry im stupid :/

The issue is that the sessions "continue" after you stop them. So if you opened two, stopped one and restarted it, that's 3 sessions you've created that are charging.

tl;dr - if you stop a premium bot, close your RuneMate client immediately afterwards.

 

[grumble]

The issue is that the sessions "continue" after you stop them. So if you opened two, stopped one and restarted it, that's 3 sessions you've created that are charging.

tl;dr - if you stop a premium bot, close your RuneMate client immediately afterwards.

Thanks
 
@Qosmiof2

 

[arbiter]

There's no issue here... he said he ran two bots for 2 hours, meaning his third hour has began. So 2 * 3 = 6. The charge is appropriate. No refund necessary. Please review the policy in the sticky.