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Resolved Cant log into client?

Joined
Jul 22, 2016
Messages
33
I open the client and i put in my credentials and click "Log In" and nothing happens it just sits there?

I posted this once and have wait quite awhile for help, figured maybe i labled it wrong?
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
When you say nothing happens, do you mean the client sits there doing nothing, or you get a spinning wheel, or...?
 
Joined
Jul 22, 2016
Messages
33
Yeah like it does nothing when i use my login info, no spinny wheel...
 
The login button turns color and wont let me click it again...but thats about it
 
Joined
Jul 22, 2016
Messages
33
Nahh my internet was running perfect, and my pc didnt give me a firewall warning...
 
[Debug] RuneMate Version: 2.3.1
[Debug] Java Version: 8u92 x86 (Oracle Corporation)
[Debug] Operating System: Windows 10 x64
Jul 23, 2016 3:25:38 AM java.util.prefs.WindowsPreferences <init>
WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5.

The 2 seperate files in my log folder..


[Debug] RuneMate Version: 2.3.1
[Debug] Java Version: 8u92 x86 (Oracle Corporation)
[Debug] Operating System: Windows 10 x64
Jul 22, 2016 4:25:16 AM java.util.prefs.WindowsPreferences <init>
WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5.
java.lang.NoClassDefFoundError: Could not initialize class javax.crypto.JceSecurityManager
at javax.crypto.Cipher.getConfiguredPermission(Cipher.java:2587)
at javax.crypto.Cipher.getMaxAllowedKeyLength(Cipher.java:2611)
at sun.security.ssl.CipherSuite$BulkCipher.isAvailable(CipherSuite.java:548)
at sun.security.ssl.CipherSuite$BulkCipher.isAvailable(CipherSuite.java:527)
at sun.security.ssl.CipherSuite.isAvailable(CipherSuite.java:194)
at sun.security.ssl.SSLContextImpl.getApplicableCipherSuiteList(SSLContextImpl.java:346)
at sun.security.ssl.SSLContextImpl.getDefaultCipherSuiteList(SSLContextImpl.java:304)
at sun.security.ssl.SSLSocketImpl.init(SSLSocketImpl.java:626)
at sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:537)
at sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:72)
at sun.net.www.protocol.https.HttpsClient.createSocket(HttpsClient.java:405)
at sun.net.NetworkClient.doConnect(NetworkClient.java:162)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:264)
at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1105)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:999)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1283)
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1258)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:250)
at nul.IiiIiIiiIIii.goto(iua:116)
at nul.IiiIiIiiIIii.goto(iua:123)
at nul.iiiIiIiIIiII.goto(lua:47)
at nul.IiIIiIiIIIii.goto(tma:166)
at java.lang.Thread.run(Thread.java:745
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
Yeah thats the first thing i tried. Same results sadly :/

You most likely have already, but try running as admin, and also from a different PC if you have access to one. Should help narrow it down to a connection point or hardware issue.

If it's a networking issue, there's a good chance that there's not an awful lot we can help you with. Arbi/Cloud etc don't have an awful lot of time to come and help with these things so it's a good idea to gather as much info as you possibly can before they get to it.
 
Joined
Jul 22, 2016
Messages
33
Yeah i understand, i dont have access to another computer sadly...but when i get on ill try to run as admin and post it
 
So i completly uninstalled again, redownloaded and didnt have any issues?? So im not sure what was wrong the first time i did it but thank you for the help lol
 
Mod Automation
Joined
Jul 26, 2013
Messages
3,044
Uninstall all versions of Java, uninstall RuneMate, and then install RuneMate. Do not install Java manually.
 
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