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Resolved Botting hours issue

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May 15, 2016
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Hello, I think something wrong is with those botting hours... From November 20th of 2016 till today i've paid 26usd for botting hours. In total i should have 2600 + (400 or 600 of free hrs) but client says that i've to upgrade... so today i've put aditional 2usd and i got the same problem that i still need to upgrade... I've checked graphs og usage and they are not even close to the amount i've paid for:

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help...?
 
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Joined
May 15, 2016
Messages
38
that's ridiculous I've just lost 15usd ? :D

edit:
I've read whole thread for payments and yes there is written that every 30days from payment day you need to resubscribe.

Hope admin will bare with my fail and transfer those 15usd to this month...
 
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Community Manager
Joined
Apr 7, 2015
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What Djoels said is correct, botting hours don't transfer over. If you pay for 2000 hours today your hours will get "removed" the 2th of February as it's a monthly payment.
 
Joined
May 15, 2016
Messages
38
What Djoels said is correct, botting hours don't transfer over. If you pay for 2000 hours today your hours will get "removed" the 2th of February as it's a monthly payment.

Anyways even after todays payment i can't use client. Also there should be a note on main page that botting hours does not stack.... cause I thought....

I still hope that they will transfer them ....
 
Community Manager
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Messages
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Anyways even after todays payment i can't use client. Also there should be a note on main page that botting hours does not stack.... cause I thought....

I still hope that they will transfer them ....
Botting hours do stack. How much did you pay and when did you pay each time?
 
Joined
May 15, 2016
Messages
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I really didn't know that botting hours does not transfer to next month...
 
Client Developer
Joined
Oct 12, 2015
Messages
3,760
All of this is covered on the FAQ.

The hours that you purchased on 01-Dec have now expired meaning you have a total of 200 available botting hours. You just upgraded with $2, meaning you don't get any extra hours. You're current sitting at over 1000 used so you exceed this limit.
 
Joined
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Messages
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Okay well, how about this ? I should have 200hrs atm, but it says i have to upgrade...
 
Client Developer
Joined
Oct 12, 2015
Messages
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You purchased more hours than you were going to use in a month - that's your own stupidity. If you can't read then that's your own issue, I'm afraid.
 
Joined
May 15, 2016
Messages
38
"You're current sitting at over 1000 used so you exceed this limit."
I've added additional 2usd it should add 200+ but should't be used to cover last month ...
 
well just close this account. not gonna use your services anymore.
 
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Joined
Jun 9, 2015
Messages
3,717
I've added additional 2usd it should add 200+ but should't be used to cover last month ...
 
well just block this account. not gonna use your services anymore.
2usd doesn't give you extra hours m8...

411204e422052569fbb631896fa1a4ff.png


2USD will give you 200 hours, not 200 EXTRA hours
 
Joined
May 15, 2016
Messages
38
2usd doesn't give you extra hours m8...

411204e422052569fbb631896fa1a4ff.png


2USD will give you 200 hours, not 200 EXTRA hours

Dude are you stupid enough to not understand that i've already paid for those 200hrs
 
Close topic. Asked for refund on the mail that was given... Great client, but rules are just stupid... Gl to you all.
 
Client Developer
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Messages
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Bye, no time for those that are unable to read.
 
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