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Resolved Botting hours help

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Nov 14, 2018
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So I know this has been a topic recently, but upon checking my usage I have used 205 hrs of my 200 allowed. Even after I add them all up there is less than 190 hrs used. I have two accounts but only one was used. No I do not have anyone else on my network that uses Runemate. Just confused how I was using 29 hour botting days on one account.
 
RuneMate Staff
Joined
Oct 2, 2015
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Firstly, there are two RuneMate accounts on your IP address. Creating multiple RuneMate accounts to attempt to get around the hours limit won't work and is against our rules.

Secondly, I suggest you read the following thread which explains how the hours system works: Tutorial - Billing and Payment FAQ

Free Users:
Free users are entitled to up to a maximum of 200 hours of bot usage during one 30 day period. Free users can also only run a maximum of 2 sessions at once. You may use all 200 hours on one bot on one RuneScape account, or you may split your 200 hours across multiple bots and multiple RuneScape accounts.

How do I check my monthly hours allowance?
Visit: Log in | Community | RuneMate to view your current upgrade, hours used and hours remaining.


Hour System:
The hour system works on a 30 day period. If you are a free user, you are able to bot up to a maximum of 200 hours in one single 30 day period. You can view your current hours usage here, by filtering by "Last 30 Days" Log in | Community | RuneMate

Bot hours don't just "reset" at a given time. Your remaining hours are calculated by subtracting the hours you've used in the last 30 days from the total hours that you bought. Here's an example:

Let's say today is October 1st, and you buy 3000 hours. Let's say that you use 100 hours every day. On October 31st (30 days later), you run out of hours, so you can't bot anymore. On the next day (November 1st), you'll regain the hours that you used 30 days ago (October 1st's hours), meaning that you'll have another 100 hours to bot with. The day after that you'll regain the hours you used on October 2nd, giving you another 100 hours, etc.

Does running multiple RuneScape accounts use my hours faster?
Yes. If you run a bot on one RuneScape account for one hour, your total amount of hours used will be one hour. If you run two bots on two RuneScape accounts for one hour, your total amount of hours used will be two hours. etc.
 
Joined
Nov 6, 2018
Messages
23
Firstly, there are two RuneMate accounts on your IP address. Creating multiple RuneMate accounts to attempt to get around the hours limit won't work and is against our rules.

Secondly, I suggest you read the following thread which explains how the hours system works: Tutorial - Billing and Payment FAQ

Free Users:
Free users are entitled to up to a maximum of 200 hours of bot usage during one 30 day period. Free users can also only run a maximum of 2 sessions at once. You may use all 200 hours on one bot on one RuneScape account, or you may split your 200 hours across multiple bots and multiple RuneScape accounts.

How do I check my monthly hours allowance?
Visit: Log in | Community | RuneMate to view your current upgrade, hours used and hours remaining.


Hour System:
The hour system works on a 30 day period. If you are a free user, you are able to bot up to a maximum of 200 hours in one single 30 day period. You can view your current hours usage here, by filtering by "Last 30 Days" Log in | Community | RuneMate

Bot hours don't just "reset" at a given time. Your remaining hours are calculated by subtracting the hours you've used in the last 30 days from the total hours that you bought. Here's an example:

Let's say today is October 1st, and you buy 3000 hours. Let's say that you use 100 hours every day. On October 31st (30 days later), you run out of hours, so you can't bot anymore. On the next day (November 1st), you'll regain the hours that you used 30 days ago (October 1st's hours), meaning that you'll have another 100 hours to bot with. The day after that you'll regain the hours you used on October 2nd, giving you another 100 hours, etc.

Does running multiple RuneScape accounts use my hours faster?
Yes. If you run a bot on one RuneScape account for one hour, your total amount of hours used will be one hour. If you run two bots on two RuneScape accounts for one hour, your total amount of hours used will be two hours. etc.


I'm not sure where to post this question so thought i'd add on here as this is the most recent visible post. If I play the bot and the bot isnt working, so I have to restart it, do i still get charged? If so, how do you claim that back? Just for future reference. Thank you in advance!
 
Retired Bot Developer
Joined
Nov 18, 2018
Messages
41
I'm not sure where to post this question so thought i'd add on here as this is the most recent visible post. If I play the bot and the bot isnt working, so I have to restart it, do i still get charged? If so, how do you claim that back? Just for future reference. Thank you in advance!

You would have to let the bot maker know in the corresponding thread for the bot. The author would then refund you the amount that was spent if your issue is valid.
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,216
I'm not sure where to post this question so thought i'd add on here as this is the most recent visible post. If I play the bot and the bot isnt working, so I have to restart it, do i still get charged? If so, how do you claim that back? Just for future reference. Thank you in advance!

You would have to let the bot maker know in the corresponding thread for the bot. The author would then refund you the amount that was spent if your issue is valid.

Okay, Thank you very much for the help :)

This is correct, see Tutorial - Wallet and Premium Bots FAQ for more details

Why am I charged every time I start an instance?:
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
 
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