[jero3030]

I ran Ezwinegrabber pro, and maxi wood cutter pro. Neither one was ran for more than an hour, yet they both managed to steal all the cash I had in my wallet. Can you please look into my transaction history. These bots were not ran and yet some how charged me multiple times.
 
see image, notice how the times are impossible in terms of their charges.

 

[snufalufugus]

You're charged each time you start a bot, and allowed up to an hour of usage. If you stop the bot, you're choosing not to use that hour, and you get charged again when you run it again.

 

[jojo]

You're charged each time you start a bot, and allowed up to an hour of usage. If you stop the bot, you're choosing not to use that hour, and you get charged again when you run it again.

i personally believe this is flawed. Sometimes the bots get errors and stop and you have to restart it which means youre losing money every time that happens.

 

[jero3030]

You're charged each time you start a bot, and allowed up to an hour of usage. If you stop the bot, you're choosing not to use that hour, and you get charged again when you run it again.

Wow, perfect. So a bot not working that crashes immediately so that I have to run it over and over just charges me every time it gets ran. Glad to know, free bots for me from now on.

 

[american express]

Do yourselves a favour and read the sticky threads, they exist for a reason:

Tutorial - Wallet and Premium Bots FAQ

Why am I charged every time I start an instance?:
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks or doesn't work and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.