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Resolved bot stops due to lag/wifi issues and get charged

Joined
Nov 15, 2018
Messages
45
so my bot runs for like 2mins and sometimes stop working because of lag. Error pops up and i cant play it again without paying. It charges me the full amount even tho it has not run for an hour and i have to pay again to restart the bot. am i doing something wrong or is this how the client works ?
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,171
As per the FAQ: Tutorial - Wallet and Premium Bots FAQ

Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again.

When your computer disconnects from the network, it is stopping the bot.

If you are experiencing network instability, you must resolve this at your end or you will continue to be charged each time you start the bot(s) again.
 
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