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Resolved Black screen after client login

Joined
May 12, 2015
Messages
9
Runescape doesnt seem to load after I login to the client, Regardless of if i choose OSRS, RS3, or Darkscape. Not entirely sure what the problem is. I tried to clear my jagex cache and runemate cache to no avail.

Edit: It appears the graphics won't load, As I can hear the music.
 
Joined
Mar 20, 2015
Messages
174
Yes, it happens to me on oldschool. Black flashes when I click the client screen. Don't know if it occurs on RS3. Just started happening when the DarkScape support was introduced.
 
Joined
May 12, 2015
Messages
9
Windows 7, If you meant operating system. Sorry if I took too long. Been out of state, Haven't tried since I've been home.
 
Ex-Staff
Joined
Apr 19, 2015
Messages
540
As a temp fix, click on the Settings option in RuneMate.
Then close the dialog that opens, and you should be fine once again.
 
Mod Automation
Joined
Jul 26, 2013
Messages
3,044
step 1. open bot
step 2. type username and password in
step 3. login

there you go
Considering all our users, myself included, do exactly that with no issues it's impossible to take your word for it. Please record a video or allow an Executive to Teamviewer to confirm. Also share what operating system you are using.
 
Joined
Dec 13, 2013
Messages
105
Considering all our users, myself included, do exactly that with no issues it's impossible to take your word for it. Please record a video or allow an Executive to Teamviewer to confirm. Also share what operating system you are using.
windows 10 and give me a sec famalama
 
Mod Automation
Joined
Jul 26, 2013
Messages
3,044
Here it's windows 7 x32 and also other pc windows 7x64
 
happens on both.
Are you talking about a flicker or a permanent black screen? Flicker is known and not a bug. Permanent black screen (i.e. longer than 2 seconds) is a bug.
 
If it's the latter then I'd like a video of it or Teamviewer.
 
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