First off, they have trial versions of the bots you can run instead of the paid. Second, why are you only planning on running for 10 minutes? Third, quit running broken bots.
Did you provide everything asked for in the DM you get when you request a refund? I have never had an issue whenever i requested one from any of the bot authors.
So anytime it has a clue in pollniveach (kebab seller) it gets stuck (wherever it is at, at that moment). Also feel like it takes longer routes then necessary not sure if thats a user issue (probably is).