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  1. arbiter

    Bug I paid for credit yesterday and i haven't received any email or anything and it has been taken from my bank already.

    Please message me the PayPal Transaction ID for credit purchases and/or account upgrades that did not automatically go through this week. I will manually issue a refund. Any new purchases will clearly instantly. Message me: https://www.runemate.com/community/conversations/add?to=arbiter
  2. arbiter

    Bug Code confirmation does not arrive in the email

    If it asks for a one time password, but it does not tell you that it has emailed you one, then I'm sorry to say but you are misremembering. You definitely set up an app authenticator.
  3. arbiter

    Bought credits but no email and no credits but card was charged

    There is a delay in PayPal's processing of the payment. Once it clears you will be automatically credited. We appreciate your patience!
  4. arbiter

    Bug Missing Credits Upon Transaction

    There is a delay in PayPal's processing of the payment. Once it clears you will be automatically credited. We appreciate your patience!
  5. arbiter

    Question Getting a button on an interface?

    You can use the trial multiple times as it resets. See the "About this bot" section of the specific bot on the Bot Store for full details.
  6. arbiter

    Bug runemate down ? - Error Failed to bind to the game client because of sessionintializationexeption

    Can you please share a screenshot of your Protection History page? Instructions at Protection History - Microsoft Support. It would be very helpful thanks!
  7. arbiter

    Bug runemate down ? - Error Failed to bind to the game client because of sessionintializationexeption

    Just tweaked another thing. Can you try again and let me know if it worked?
  8. arbiter

    Bug runemate down ? - Error Failed to bind to the game client because of sessionintializationexeption

    Can you try disabling your antivirus and/or Windows Defender and trying again?
  9. arbiter

    Question Getting a button on an interface?

    You can use the free trial to do this... also your post has nothing to do with this thread.
  10. arbiter

    OSRS New Free/Fremium/Lite structures seem small/sparse.

    Trial times are now available in the "About this bot" section on the bot detail page, ex.
  11. arbiter

    Bug Unable to initialize communication bridge

    Also please restart your computer.
  12. arbiter

    Bug runemate down ? - Error Failed to bind to the game client because of sessionintializationexeption

    Please follow all of the steps in Tutorial - READ THIS BEFORE POSTING.
  13. arbiter

    Bug i cannot loging

    Please post logs. https://www.runemate.com/community/threads/how-to-find-bot-logs.22653/
  14. arbiter

    Bug Unable to initialize communication bridge

    Please post logs. https://www.runemate.com/community/threads/how-to-find-bot-logs.22653/
  15. arbiter

    Bug runemate down ? - Error Failed to bind to the game client because of sessionintializationexeption

    Please post logs. https://www.runemate.com/community/threads/how-to-find-bot-logs.22653/
  16. arbiter

    OSRS New Free/Fremium/Lite structures seem small/sparse.

    Created Show trial limits on Bot Store (#484) · Issues · RuneMate / Community / Game API · GitLab. I hope in the future our Bot Authors can help us capture feature requests in a trackable way.
  17. arbiter

    Bug time zone

    Toggle this a couple of times and restart PC Navigate to Control Panel > Clock, Language and Region > Date and time > Set the time and date > Internet time > Change settings > check Synchronize with an Internet time server and click Update now.
  18. arbiter

    OSRS Runemate down?

    We post announcements live on our Discord - Join the RuneMate Discord Server!. But also it's back up already. :)
  19. arbiter

    RuneMate v4.0.0 (Heracles)

    You can just change it to one you know from the computer that you first used with RuneMate. If you don't have access to that computer anymore you can simply reset your vault with a new password and re-enter your RS accounts.
  20. arbiter

    Question lost access to one time code protection cant get into account

    If you are prompted for a "One time password" (OTP) when logging in to RuneMate, but you don't remember it, then it means that at some point you had set up two factor authentication using a mobile authenticator app. At this time you were also presented with a very scary message that said you...
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