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  • I just joined runemate today and already says I used 200 hours I haven't even botted once. how do I get help
    jaakkol
    jaakkol
    Why are my hours disappearing so quickly? I haven't used that many hours?
    You are likely on a shared network or using a VPN where someone else on your network has used up the hours. If this is the case you should speak to your service provider and ask them to give each connecting user a unique public IP address.

    Source: https://www.runemate.com/community/threads/billing-and-payment-faq.9265/
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