[xdxdxd]

paid for $2 option, did not gain time, upped to $4 and reversed the $2, was working fine after that till this morning now everything is reversed.

?

 

[skrall]

The first 2$ only gives you supporter, then each next dollar should give you an extra 100 hours.

 

[geashaw]

Screenshot your statistics page.

Log in | Community | RuneMate

 

[xdxdxd]

Gyazo - 7643456ff0aed4172263b31d73b12212.png

Gyazo - 348330410638ef210808956110858881.png

I already know that the 2.00 was useless. The 4.00 gave me hours, however, today they're gone.

 

[american express]

Have your bank or PayPal reversed the payment?

If the $4.00 transaction went through successfully and you were a supporter on the forums and gained extra hours, it should have remained for a calendar month, not disappear after 2 days.

 

[xdxdxd]

the 2.00 was reversed but the 4.00 stands.

 

[arbiter]

Reversing payments is not allowed. You should have simply added $2 more. Payments stack. Any further reversals will result on being banned from our services. Regardless you should have the hours now.

 

[xdxdxd]

i don't have the hours.

 

[arbiter]

i don't have the hours.

Then there's not much more I can do. You'll need to resubscribe. I'd prefer if you simply understood that initiating a dispute on PayPal is not the right way to get a refund and resubscribed normally. If you absolutely must get a refund, you can send me the Transaction ID privately.

 

[xdxdxd]

honestly i don't give a fuck anymore i just want to bot to work, is the dispute over the unnecessary $2 charge causing this problem and if i drop it will you credit my account with the hours?

 

[arbiter]

honestly i don't give a fuck anymore i just want to bot to work, is the dispute over the unnecessary $2 charge causing this problem and if i drop it will you credit my account with the hours?

Yes the dispute is causing the problem. If you drop it the system will likely re-instate the hours. If it does not I can issue a refund (which is very different from a dispute) and then you can resubscribe.